Role: PB Resolute Professional Billing
Location: Remote (San Francisco, CA preferred)
Duration: 3+ months
Pay Rate: $95 to $105
Overview: Seeking an experienced Epic PB Resolute Professional Billing Consultant to lead and support all phases of the Epic implementation lifecycle—requirements gathering, system configuration, testing, training, go-live, and optimization. Work cross-functionally to align Epic build with operational needs, utilizing tools like Sherlock, Orion, and Nova.
Key Responsibilities:
- Gather and document business workflows and system requirements.
- Configure and customize Epic PB modules per best practices.
- Coordinate EHR security, troubleshoot user/system issues, and support interfaces.
- Execute and maintain testing processes, environments, and scripts.
- Evaluate new releases and lead/participate in go-lives and upgrades.
- Provide end-user training and materials, and support trainers.
- Analyze data conversion needs and manage vendor interactions.
- Participate in change management, disaster recovery, and quality assurance.
Requirements:
- Epic PB Resolute Billing Certification (current CEE required)
- Epic PB Claims and Charge Router certification is a plus
- FQHC experience preferred
- Minimum 2 years in healthcare IT support, with 6+ months Epic user support
Qualifications:
- Bachelor’s in Information Systems or related field preferred
- 3+ years supporting or implementing Epic PB in healthcare settings
- Strong revenue cycle and reimbursement process knowledge
- Proficient in Epic customization, configuration, and integration
- Skilled in Office 365 and ServiceNow
- Strong problem-solving, communication, and multitasking abilities
