Role: Application Analyst
Location: Redwood City, CA
Duration: 6+ months
Pay Rate: $80 to $90
Overview: This is a full-time contracted Application Analyst role supporting the Client’s Medical Center exclusively. The position handles non-Epic clinical and operational applications across the Client’s working environment, including installation, configuration, troubleshooting, and at-the-elbow support. The analyst serves as the primary IT liaison between Client and Health IT.
Core Application Portfolio: The analyst is responsible for supporting the following already-implemented non-Epic applications: Infor, Meditract, MiPACS, CBORD, Pyxis, Qmatic, Solventum, Kronos Legacy, Microsoft Nuance/Dragon, Dossier, HillRom, CLI, NOAH, Vituity
Required Technical Skills:
- Windows Administrative Tools including Active Directory
- ITIL, ITAM, and ITSM frameworks; hands-on ServiceNow experience
- Hardware support: desktops, peripherals, and medical devices
- Light server and network administration; Windows Server 2017 or newer
- Telecommunications solutions including Starlink and mobile device management (iPads, etc.)
Preferred Medical Device Experience:
- Experience with the following medical and point-of-care devices is preferred:
- Philips Capsule
- HemoCue
- Dexcom
- Dexis (Oral Camera)
- OCT / Visual Field equipment
- POC solutions
- Optometry devices
Key Competencies:
- Translates clinical needs into technical deliverables across Hospital and Ambulatory settings
- Coordinates directly with application vendors on configuration and issue resolution
- Provides at-the-elbow support for clinical and administrative staff
- Manages integration touchpoints within a complex healthcare IT environment
- Works independently with minimal direction in a fast-paced clinical setting
On-Call/Standby Support: The consultant will provide on-call standby coverage for after-hours and weekend issues, 45 hours per week. If a call is received and active support is required, those hours will be reported on the timesheet.
